We are expanding! The job opening is for a 

Front Office Admin / Manager position 

Benefits

• 401(k) matching
• Paid time off

Full job description

About Us

At MVCG Psychotherapy, we’re more than a mental health practice — we’re a compassionate team dedicated to helping individuals and families find healing and growth. We’re looking for an Administrative Coordinator with strong mental health office experience to join our team and help keep our operations running smoothly while supporting both our clients and clinicians.

About the Role

This position is ideal for someone who has at least 2-3 years of experience working in a mental health office (not just medical), understands the unique language of therapy practices, and can balance empathy with efficiency. You’ll be the organizational heart of a multi-clinician, fast-paced practice that works with multiple insurance providers and in-network contracts.

Key Responsibilities

• Verify mental health insurance benefits, obtain authorizations, and process claims accurately.
• Handle claim denials and troubleshooting with persistence and professionalism.
• Support provider credentialing and manage updates to insurance panels.
• Calculate deductibles, copays, and coinsurance correctly for therapy sessions.
• Manage clinician schedules, reschedules, and waitlists with care and precision.
• Use TherapyNotes EMR for client documentation, billing, and coordination.
• Communicate clearly and compassionately with clients regarding appointments, payments, and policies.
• Maintain confidentiality and compliance with HIPAA standards at all times.
• Support the Clinical Director and therapy team with administrative and organizational needs.

Qualifications

• Minimum 2 years of administrative experience in a mental health office (required).
• Strong understanding of behavioral health codes, billing, and insurance processing.
• TherapyNotes EMR experience (required).
• Excellent communication, organization, and follow-through skills.
• Ability to work well under pressure and manage multiple priorities gracefully.
• Warm, patient, and professional demeanor—someone who understands the unique care required in mental health settings.
• Team-oriented mindset; values collaboration, respect, and mutual support.

Why You’ll Love Working Here

• You’ll join a mission-driven practice that values compassion, teamwork, and professionalism.
• You’ll be part of a team that feels more like a family—supportive, respectful, and growth-oriented.
• You’ll have the chance to make a meaningful difference every day—helping clients access care and helping clinicians focus on healing.

✨ If you have experience in a mental health office and a heart for helping others, we’d love to meet you.
Apply now to join our team at MVCG Psychotherapy Services, LLC.

Job Types: Full-time, Part-time

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Paid time off

Work Location: In person